Quality Assurance Engineer

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Job details

Company overview

We are the Japan branch of a comprehensive manufacturer in the communications industry. Maintaining an integrated in-house system from development to production, we continue to operate a highly profitable business. Positioned as a crucial hub for technological development and production within our group, over one-third of the new electronic devices developed by our group are created in Japan. We place significant emphasis on research and development and capital investment, consistently allocating a portion of our revenue to these areas to foster a rich development environment. Our advanced technical capabilities span from the development and manufacturing of connectors, and the design and development of precision molds, to the development and design of ultra-high-speed automated robots, all within our company.

Responsibilities

Deepen your front-end QA expertise with the Top Component Maker's mass production process!In this role, you'll be at the forefront of ensuring product quality by investigating defects, leading process improvements, and collaborating with manufacturing plants. Enjoy a dynamic working environment with opportunities for professional growth and occasional travel to client sites. 
Main responsibilities:

• Responding to customer inquiries
  • Investigate defective products and identify the cause of failure. Prepare an analysis report based on the results.
  • If there is a manufacturing defect, we work with the manufacturing plant to limit the lot and create a countermeasure report.
  • If necessary, visit clients and explain the reports.
  • In addition, we will use analysis and evaluation equipment to analyze defective products, and we will provide training on how to use it. Factory microscopes (for dimensional measurement), SEM/EDX analysis, insertion/removal testers, contact resistance measuring instruments, etc.
• Leading process improvement activities
  • If there are many complaints or process defects, we will work with the manufacturing plant to carry out quality improvement activities.
  • If necessary, we will visit and audit manufacturing plants and create action plans based on the audit results.

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Requirements

Minimum requirements:

• Graduate School (Doctoral), Graduate School (Master's), University, College of Technology, Junior College, Vocational School, High School
• The company also provides support for English learning (distance learning, online English conversation, etc.).
• What Will Put You Ahead
  • English: Business communication level
  • Understanding ISO9001/IATF16949

Preferred qualifications:

• People who can communicate with related parties (suppliers, related departments within the company, our customers) and work proactively in collaboration with them
• Uses Outlook, Excel, Word, PPT, SAP
• Japanese: Japanese Language Proficiency Test N1 or N2 level or above
• English: Ability to communicate with overseas offices by email (translation software is acceptable)

Salary

6 - 8 million yen

Location

Kanagawa