Social Media Advocacy Manager

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Job details

Company overview

Our client is a global cosmetics and beauty product manufacturer that operates a wide range of businesses both domestically and internationally. They manufacture various beauty products, including skincare, haircare, makeup, and fragrances. Each brand within their diverse brand portfolio presents distinctive characteristics of its own and all work to drive innovation and shape industry trends.

Responsibilities

Main responsbilities:

• Strengthen brand image. Define and Enhance the Brand Social presence in accordance with the Brand’s image
• Identify and determine brand strategy for emerging platforms, lead activation on new platforms
• Create global strategy for social media campaigns across new and existing social media platforms in collaboration with cross-functional teams (IMC) based on customer-centric social media analytical data 
• Keep up to date on social media trends and best practices educating internal and external stakeholders. 
• Partner with Int. Comms Director to strategize and project manage new initiatives for AI + Metaverse.
• Pushing the boundaries of creativity to increase buzz and awareness with new audiences in line with brand strategy while constantly reflecting on the KPI to achieve success
• Manage global community & advocacy manager to oversee:
  • Global channel management
  • Channel reporting & analytics
  • External makeup artists and influencer seeding
  • IMC social media roll out and storytelling
• Build and implement a 360° social media KOL strategy and activation (AO + IMC) that is innovative and trendy, while in line with the business strategy and the group communication strategy
• Develop global directive for local markets as needed (new channel, activations, and/or community management guidelines)
• Leverage Traackr to monitor influencer campaign trend, spend and ROI
• Leverage Sprinklr to oversee channel management and community management
• Contribute to the organization of specific communication meetings (Quarterly CM meetings) with zone/countries
• Support Int. Comms Director to prepare for global zone and executive management meetings
• Partner with Int Comms Manager for consistent brand comms and activation synergy 

Requirements

Minimum requirements:

• Bachelor’s Degree or higher
• Experience working with influencers and familiarity of the digital/social ecosystem
• Strong verbal and written communication skills and presentation skills (ENGLISH a must – Japanese NOT necessary)
• Ability to design and effectively communicate/present with PPT
• Ability to meet deadlines and manage complexity within a fast-paced environment
• Inter-personal and cross-functional collaboration skills and experiences
• Ability to be solution-oriented and proactive
• Excellent organizational and project management skills
• Creativity fueled by trends and the industry

Preferred qualifications:

• Experience working in beauty industry or in global setting or in international company
• Good understanding of China-specific or Japan social ecosystem
• Bachelor's degree in Business, Marketing or PR

Salary

8 - 11 million yen

Location

Tokyo