Customer System Engineer

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Job details

Company overview

Our client is the Japanese subsidiary to a thriving multinational technology firm. With a unique industry focus on automotive and industrial technology, they operate in over 30 countries and offer a wide product range of systems and software solutions to companies around the world.

Responsibilities

• Customer Window for software application engineering on brake products in Japan.
• Engineering customer interface in a global team environment.
• Manage software application engineering in closing engineering issues to meet customer satisfaction.
• Confirm software requirements documents / validation plans with customer. Clarify customer requirements.
• Demonstrate/Explain our core designs/specifications to the customer.
• Coordinate and lead customer design review of product development based on change points and failure mode.
• Negotiate and discuss design changes based on technical design background and test results review with customer.
• Develop and get agreement of product specifications and criteria for validations
• Develop and prioritize action items and close action items with strategic thinking in a global team

Requirements

• Bachelor’s Degree in engineering or Science required; or equivalent
• More than 5 years of experience in engineering or equivalent in Software/Automotive industry
• Basic knowledge and job experience of software development and project management.
• Work experience with overseas coworker/customer in multiple cultures
• Logical manner communication skill in Japanese and English as well. Capture what the customer expects and break down into specific actions.
• Managing multiple priorities with capability of risk management.
• Persuasion and negotiation skill.
• Creative problem solving (Develop goals and describe scenario to resolve technical issues.)
• English fluent oral and technical writing skills in communication.
• Japanese fluent oral and technical writing skills in communication.
• Skill to create technical document.

Salary

6 - 8 million yen

Location

Kanagawa