Technical Support Specialist

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Job details

Company overview

Our client is a multinational oil and gas company.

Responsibilities

• Provide overall technical supports on Castrol Industrial products, especially HPL (High Performance Lubricants incl. Gear Oils, Grease & Chain Oils) and their specific applications including product/offer selections and customer value propositions.
• Resolve technical problems at customers in timely manner.
• Liaise with global/regional technology network to obtain the required supports/services.
• Help Marketing for new product launch as well as product rationalization.
• Provide technical training to internal staff and external customers including distributors & end-users where required.

Requirements

• A degree (or master) in Chemistry or Mechanical Engineering which requires lubrication or equivalent.
• Min 3 years’ experience in lubricant (additive) industry or mechanical engineering which requires lubrication.
• Working experience in large international manufacturing companies preferred
• Customer facing experience is an advantage

Salary

6 - 9 million yen

Location

Tokyo