APPLICATION ENGINEER

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Job details

Company overview

Our Client is a global leader in multi-technology Automatic Data Capture and Industrial
Automation markets.

Responsibilities

• Work as part of sales team to achieve common revenue and growth target.
• Provide technical assessment of customer applications in pre-sales situation for ADC product opportunities, to suggest solution to best meet performance, service and price requirement of customers.
• To successfully develop and implement product solution for demonstration to customers or in the performance verification test.
• Provide technical support in post-sales situations for issue cause analysis and fixing.
• Able to quickly analyze a technical problem through customer’s sample evaluations, recommend and implement a solution to meet the customers’ requirements, able to deliver effective presentation and demonstration of technical solutions to both large and small technical and non-technical audiences.
• Other responsibilities include: supporting and participating in various Datalogic’s system capabilities during trade shows, preparing and conducting technical seminar presentation, and supporting beta customers.
• Provide front-line technical support. Interface and coordinate with global technical support group to meet customers’ satisfaction.
• Conduct product training courses to internal colleagues and external customers.
• Extensive business travelling may be required.
• Other responsibility may be assigned.

Requirements

• Knowledge and experience of ADC (Automatic Data Capture) or IA (Industrial Automation) products/solutions and related application is highly preferred
• Rich application knowledge in Retail or Manufacturing or Logistics is a big plus.
• Good problem solving skill including observation, analysis and experiment, solution development capability.
• Verbal and written communication skills.
• Fluency with various analytic tools.
• Knowledge of the sale processes.
• Overall revenue within a giving territory.
• Win rate and productivity on supported project.
• Achieve the main the performance KPI defined in MBO (Management By Objective) Plan.
• Align with Company culture with a sense of ownership.
• BS or MS in an engineering field such as Automation, Computer Science, Electrical Engineering, Mechanical Engineering or equivalent.
• Knowledge of optics and lighting is a big plus.
• Japanese. Need to communicate in English as well.
• Experience supporting ADC or IA products is required.
• Understanding of the common industrial communications and networking environment are preferred.

Salary

5 - 8 million yen

Location

Tokyo